When a call comes in while you're online PhoneTray pop ups a window with caller's name and number. You can choose to disconnect from the internet and answer the call, put internet on hold and answer the call, or ignore the call.
If you choose to disconnect and answer your internet connection will be terminated and your phone will start ringing within 6-8 seconds. You can pick up the phone and talk to the caller.
If you choose to put internet on hold and answer PhoneTray will try to put internet connection on hold and connect the call. Depending on your internet provider, you will have 3-8 minutes to talk to the caller before internet connection terminates. Your internet provider must support V.92 and allow to put internet on hold for modem-on-hold to work with PhoneTray. If your internet provider does not support V.92 PhoneTray still shows incoming calls and allows to disconnect from the internet and answer the calls. When you are online PhoneTray displays current connection type on the Dialup Screen. If connection is not V.92 you will not be able to put internet on hold, and internet will be disconnected if you choose to answer the call.
After you finish talking hang up the phone and click Restore button. PhoneTray will restore your internet connection, which takes about 10-15 seconds, and you can continue using the Internet. If you want to talk to the caller for a long time, click Cancel button to terminate your internet connection.